Privacy Policy

Last Updated: January 27, 2025

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, password
• Assessment Data: Your responses to grit assessment questions
• Payment Information: Processed securely through Stripe (we do not store payment details)
• Communications: Messages sent through our contact forms

2. How We Use Your Information

We use collected information to:

• Provide and improve our grit assessment services
• Generate personalized reports and insights
• Send important service communications
• Respond to your inquiries and support requests
• Analyze usage patterns to improve our platform

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Service Providers: Trusted third parties who assist in operating our platform (e.g., hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights and users' safety
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• With Your Consent: When you explicitly authorize sharing for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Assessment data may be retained indefinitely for research and service improvement purposes, but in a de-identified format.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Data Portability: Request a copy of your data in a structured format
• Withdrawal of Consent: Withdraw consent for processing where applicable

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Third-Party Services

Our platform integrates with third-party services:

• Stripe: For secure payment processing
• Email Services: For sending service communications
• Analytics: For understanding platform usage (anonymized data)

These services have their own privacy policies governing their use of your information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notice. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact form or email us directly.